1. What kind of photo do you need?
A high-quality scan of an original photo is most preferable: dust, scratches, yellowing and all. The higher quality the original image, the better the results of the enhancement will be. In some cases, a photo of the photo with your smartphone camera is acceptable.
2. How do I get the photos to you?
Cloud storage is preferable, but I can be flexible. If you have a Dropbox, Google Drive, iCloud Drive, etc., place your photos into a folder and include a publicly-accessible link with your order. If you don’t have cloud storage or have special requirements, please let me know in the form during the checkout process.
3. Can you edit a photo from Facebook?
Yes, but it’s not preferable, especially if you want it printed. For you to have a good experience online, Facebook and other social media sites compress photos when they’re uploaded to allow them to load faster. During this compression, details are often lost, making this process more difficult.
4. Can I print these?
Maybe. if the quality of the original photo is good, you should be able to get a pretty decent 8×10” print out of these enhanced photos. If not, certainly a 4×6” or a 5×7”. If you’re happy with the results of your photo enhancements and would like to order prints, please let me know and I’ll gladly facilitate that process through my preferred print lab.
5. What details will be enhanced?
If it’s a portrait, the AI will focus mainly on faces you may notice that the details in the face as much more vivid than elsewhere in the photo.
If there isn’t a discernible face, you may see more enhanced detail throughout the photo, though each image yields different results.
6. Can’t I just use an app to colorize my photos?
Totally. There are some really good ones out there, too! This process is slightly more involved than letting an app do all the work, but if that’s what you’re looking for, then yes, there are lots of them that offer similar results.
7. What if I don’t like what you come up with? Can I get my money?
Due to the nature of this being a service, refunds are not offered if you don’t like the results of the enhancement. However, if you plan to order prints through me, I’ll send proofs before prints are ordered to ensure that you’re happy with what you’re ordering. In the event that an enhancement is not possible (it happens!), your payment will be refunded.
8. Help! I don’t own a scanner.
No worries! If you have a smartphone, look for an app called PhotoScan by Google Photos. It’s available on iPhone (and iPad) and Android, it’s free, and pretty easy to use. This will allow you to capture a high quality “scan” of your photo. A Google account is required.
9. What do I actually get?
Each file will be digitally delivered to you via email. If your photo is high enough quality where a print is feasible, let’s talk after you receive your digital file if you need help ordering prints.